nanometer lighting

57-10 49th place
maspeth, ny 11378
p. 718.497.0394
f. 718.821.9316


Sales Service Specialist

Our ideal candidate has excellent communication and organizational skills, experience in the lighting industry and able to work in a team environment. You must be self motivated and work collaboratively with the sales, marketing, engineering, and management teams.

Job Responsibilities & Duties:

  • Conduct all business communications in a clear, concise professional manner always maintaining the best interest of the company.
  • Process all incoming sales orders: verifying sell prices & commissions: informing any discrepancies & change orders when necessary, field acknowledgements
  • Process sales order releases confirming no changes required follow process for all changes
  • Enter end item part numbers and invoicing increments
  • Quotations and technical support
  • Coordinating submittal packages
  • Provide: delivery, pricing, returns, technical support and project updates as needed
  • Welcome/introductions to new agents
  • Feed RCP’s per process/once approved advise team to release production BOM’s
  • Release to production team to process/enter BOM’s and manufacture
  • Reach out to vendors for technical, pricing, delivery, part numbers etc; work with internal team to communicate needs for purchase to purchasing team and support to the engineering & sales teams
  • Work within the production structure to establish order priorities, changes, updates and scheduling of new work. Arrange for company deliveries and others as necessary
  • Work with sales and marketing on new agents, training, new products, technical needs.
  • Monitor and work with the team on any field issues and/or requirements
  • Enter, process, update-monitor all appropriate activities in business tracking system: Smart Sheet


  • A strong desire to contribute to the team effort
  • Friendly disposition
  • Excellent attention to detail
  • Outstanding work ethic
  • Works well with others
  • Proficient with Microsoft Office Software – specifically, Outlook, Excel, Word, and Power Point
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Strong decision making and analytical ability
  • Candidate will have a minimum of 2 years Customer Service experience in the lighting industry
  • High school diploma or equivalent


Please send your cover letter and resume to