57-10 49th place
maspeth, ny 11378
Sales Service Specialist
An exciting opportunity to join a growing privately held company in Maspeth, NY. Nanometer Lighting manufactures simple yet sophisticated high-end static or tunable white and RGBW backlighting and micro linear products. We have participated in some amazing award-winning architectural projects. We are looking to expand our team with a hands on energetic individual to join us in our NYC facility and grow with the organization.
Our ideal candidate has excellent communication and organizational skills, experience in the lighting industry and able to work in a team environment. You must be self-motivated and work collaboratively with the sales, marketing, engineering, and management teams.
Job Responsibilities & Duties
Process all incoming sales orders
Process sales order releases
Quotations and technical support
Coordinating submittal packages
Provide: delivery, pricing, returns, technical support and project updates as needed
Work within the production structure to establish order priorities, changes, updates and scheduling of new work. Arrange for company deliveries and others as necessary
Work with sales and marketing on new agents, training, new products, technical needs.
Monitor and work with the team on any field issues and/or requirements
Enter, process, update-monitor all appropriate activities in business tracking system: Smart Sheet
A strong desire to contribute to the team effort
Excellent attention to detail
Outstanding work ethic
Works well with others
Proficient with Microsoft Office Software – specifically, Outlook, Excel, Word, and Power Point
Highly developed sense of integrity and commitment to customer satisfaction
Strong decision making and analytical ability
Candidate will have a minimum of 2 years Customer Service experience in the lighting industry