nanometer lighting

57-10 49th place
maspeth, ny 11378
p. 718.497.0394
f. 718.821.9316

Careers:

Sales Service Specialist

Our ideal candidate has excellent communication and organizational skills, experience in the lighting industry and able to work in a team environment. You must be self motivated and work collaboratively with the sales, marketing, engineering, and management teams.

Job Responsibilities & Duties:

  • Conduct all business communications in a clear, concise professional manner always maintaining the best interest of the company.
  • Process all incoming sales orders: verifying sell prices & commissions: informing any discrepancies & change orders when necessary, field acknowledgements
  • Process sales order releases confirming no changes required follow process for all changes
  • Enter end item part numbers and invoicing increments
  • Quotations and technical support
  • Coordinating submittal packages
  • Provide: delivery, pricing, returns, technical support and project updates as needed
  • Welcome/introductions to new agents
  • Feed RCP’s per process/once approved advise team to release production BOM’s
  • Release to production team to process/enter BOM’s and manufacture
  • Reach out to vendors for technical, pricing, delivery, part numbers etc; work with internal team to communicate needs for purchase to purchasing team and support to the engineering & sales teams
  • Work within the production structure to establish order priorities, changes, updates and scheduling of new work. Arrange for company deliveries and others as necessary
  • Work with sales and marketing on new agents, training, new products, technical needs.
  • Monitor and work with the team on any field issues and/or requirements
  • Enter, process, update-monitor all appropriate activities in business tracking system: Smart Sheet

Qualifications:

  • A strong desire to contribute to the team effort
  • Friendly disposition
  • Excellent attention to detail
  • Outstanding work ethic
  • Works well with others
  • Proficient with Microsoft Office Software – specifically, Outlook, Excel, Word, and Power Point
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Strong decision making and analytical ability
  • Candidate will have a minimum of 2 years Customer Service experience in the lighting industry
  • High school diploma or equivalent

  

Please send your cover letter and resume to info@nanoltg.com